EzoBed

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FAQ

What is the EzoHarmony System™?

On an EzoBed, you will feel surrounded by comfort and fall into a restful sleep, night after night. With our technologically advanced EzoHarmony System™, we have employed the ideal balance of memory foam layers for an ultimate luxury experience. The outer cover is made with an ultra-soft, environmentally friendly bamboo fabric. The result of our extensive research and high-quality production is an evolved bed, with the right amount of firmness, bounce, and sink. We use the newest open-cell memory foam technology that breathes to stay cool and provides comfort and support for every age and body type.

How do I set up my new EzoBed?

Your new EzoBed will arrive at your door nestled compactly in its box.  Setting up your new mattress is simple – just remove it from the box, unwrap the covering, and install on your favorite bed surface. Your EzoBed will unfurl and expand fully within 2-3 days.

Is there a break-in period with EzoBed?

We are happy to say that with our technologically advanced EzoHarmony System™, there is no break-in period. Our mattresses will contour to your specific body shape providing you with custom support from the very first night. However, since every sleeper is unique, it may take some time for your body to adjust to the feeling of a new bed.  We recommend that everyone give the EzoBed at least 30 days for evaluation.

What type of foundation do I need for my EzoBed?

All EzoBed mattresses may be used on almost any flat surface, including platform beds, box springs, or slat foundations, power bases/adjustable beds, and even the floor.  The flatter the surface, the better EzoBed can support you.

Can EzoBed be used on sofa beds?

No.  Unfortunately your EzoBed may not be used on a sofa bed because the mattress should not be folded in half after unboxing.

Does EzoBed transfer movement?

No.  In designing our proprietary EzoHarmony System™, we focused on creating a technologically advanced layered system of foams that ensures you do not feel or hear your partner, child, dog, or cat when they shift positions in bed next to you. 

Does EzoBed provide pressure relief?

Yes. EzoBed memory foam contours to your individual shape to support your head, neck, back, hips, and legs which eliminates pressure points and provides a more restful night’s sleep.

Does EzoBed need to be flipped or rotated?

No.  The EzoBed does not need flipping or rotating.  However, as with all mattresses, if you consistently sleep alone on one side of the bed, then we do recommend rotating the bed every 6 months.

Can I sleep on EzoBed with a latex allergy?

Yes. At EzoBed, we understand that latex allergies can develop through extended contact over time. We intentionally designed our mattress to be hypoallergenic and without any latex materials.

Is EzoBed antibacterial?

Yes. EzoBed memory foam mattresses are naturally resistant to allergens, bedbugs, and dust mites.

Does the foam smell?

As with any new product, there is a slight smell upon unboxing.  In a well-ventilated room, any scent should dissipate from your new mattress over a few days.  The initial scent comes from the new foam being packaged during transit and not from any harmful chemicals.  All EzoBed mattresses are CertiPUR-US® Certified Safe ensuring low VOC emissions.  In addition, our mattresses undergo Confidence In Textiles Testing to ensure that no harmful substances are present.

Is EzoBed CertiPUR-US® Certified Safe?

You can sleep easier knowing that all EzoBed mattresses are CertiPUR-US® Certified Safe. Every EzoBed mattress has been independently laboratory tested and certified to meet voluntary standards for content, emissions, and durability. CertiPUR-US® is a nonprofit certification program for foam used in bedding and upholstered furniture that only approves foam that are:

What is Confidence In Textiles Testing?

Confidence In Textiles Testing is ongoing at our manufacturing facilities and ensures that no harmful substances are found in the mattresses according to Oeko-Tex Standard 100. ActiGard, a Comprehensive Hygiene Protection, is also incorporated into each and every mattress.

Is EzoBed fire resistant?

All EzoBed mattresses are 1632 and 1633 certified to be fire resistant and come backed with our 10 year warranty.

Does EzoBed sleep hot?

No. Constructed with breathable open cell memory foam layers, your EzoBed allows air to pass through all night helping you sleep cooler than on traditional memory foam. As the EzoBed memory foam mattress breaths, it helps regulate your body temperature.

What sizes does EzoBed offer?

TWIN

The Twin mattress is 39 W” x 75 L” and is best suited for children and teens. Twin mattresses sleep one person and are best suited for small rooms or vacation homes. 

TWIN XL

If you prefer the versatility of a twin but need the generous length of a queen bed, then a Twin XL mattress provides the perfect compromise. At 38” x 80” the Twin XL gives owners flexibility when furnishing a small apartment or guest room.

FULL

The Full (double) mattress is 54 W” x 75 L” and is best suited for one adult or two children or teens.  The Full is recommended for guest bedrooms.

QUEEN

The Queen mattress is 60 W” x 80 L” and is ideal for two adults. This size is perfect for all bedrooms and is the most popular mattress size.

KING

The King mattress is 76 W” and an 80 L” and provides ample space for two adults.  This mattress is ideal for master bedrooms and provides a luxury sleep experience.

 

How long will EzoBed last?

EzoBed offers a 10 year warranty on all our mattresses.  Learn more about our warranty here.

How does the 110 Night Sleep Trial work?

We believe that you should sleep on a mattress to know if it is the right fit for you. Stretch out and rest on your EzoBed risk-free for 110 nights and return it with ease if you’re not completely satisfied.  Our 110 Night Comfort Guarantee ensures that you have plenty of time to decide.  Learn more about our 110 night trial here.

What is your EzoGive donation program?

At EzoBed, we believe that every person deserves a clean, comfortable bed to sleep on.  Not only will you experience a great night’s rest on an EzoBed, but we will also donate one new mattress for every 10 purchased. Your smart choice is creating social change.  Learn more about our unique EzoGive™ program here.

What is your Remove & Recycle™ program?

We will give your old mattress new life with our one-of-a-kind Remove & Recycle™ program.  Our unique mattress recycling program either places gently-used mattresses with local families in need, or pays for your mattress to be recycled into new, useful products at a local recycling center.  Learn more about Remove & Recycle™ here

What is your return policy?

Every EzoBed comes with our 110 Night Comfort Guarantee which allows you to return the mattress for a full refund if you are not fully satisfied.  Your new bed will support you better than your old bed, so it’s normal to experience some small changes as your body adjusts to getting proper support. We require you give your body a minimum of 30 days to adjust to your new EzoBed. If you are not satisfied after 30 days, you can request a refund, no questions asked.  To make a refund request, please contact us at service@Ezobed.com. Rest easy in knowing that your gently used mattress will either be donated or recycled with our Remove & Recycle™ program. Learn more about our 110 Night Comfort Guarantee here.

What forms of payment are accepted?

We accept all major credit cards (Visa, Mastercard, American Express, Discover). We do not take checks, money orders or cash.

May I cancel my order?

Orders may be cancelled at any time prior to shipping. Just send us an email at hello@ezobed.com and we will confirm your cancellation.

Which carrier ships my order?

We will ship your order by FedEx with delivery Monday through Friday.

Do you accept international orders?

No. Unfortunately, we are unable to apply our warranties, refund policy, and delivery standards to orders made from outside the United States.

 

 

Sleep Well for a Change

At EzoBed, we believe every person deserves to sleep on a clean, comfortable bed. Not only will you experience a great night's rest on an EzoBed, but we will also donate 1 new mattress for every 10 purchased. Your smart choice is creating social change.
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